Forum Discussion

macsociety's avatar
macsociety
Advanced Tutor
8 years ago

New Gen 5 owner in Northern California (slow as molasses)

Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills.  Service installed yesterday.  Slow very slow speeds.  Called tech support at Hughes today and they said they will esca...
california
Gen5
Performance
slow
  • macsociety's avatar
    macsociety
    7 years ago

    My repoint to ES17 is done.  Promising for sure.

     

    As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.

     

    Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.

     

    What appears to have suffered in the switch back to ES17 is uploads so far.  I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps.  I can live with that.  ;-)  

     

    So... so far so good.  Thanks Hughes for getting things back on track.  

     

    https://testmy.net/quickstats/macsociety

     

    TJ

macsociety's avatar
macsociety
Advanced Tutor

Reboot of my modem again and speeds improved to better FAP speeds during the day like I had had.  As of 12PM now getting about 1.25Mbps down.... with a nice 2Mbps up.  

 

Odd as heck how it bounces around like that.  I had noticed I was on gatewat 102... now 104.  Maybe that is a partial reason after the reboot.

 

TJ

Liz's avatar
Liz
Moderator
8 years ago

Hi TJ,

 

Thanks for this update. Haven't gotten any useful updates lately but once we do, I'll let you know.

 

Your patience and understanding are much appreciated.

 

  • macsociety's avatar
    macsociety
    Advanced Tutor
    8 years ago

    Speed is dead again.  Only 5:30 pst and down to 500k down and 175k up now.  By 7PM the system will be unusable.   Not having internet after 6PM is not fun.  I get no work done and it all piles up next day.  ;-(

    TJ

    • TYGRHobbes's avatar
      TYGRHobbes
      Junior
      8 years ago

      Deleting posts, really? <sigh>

       

      Anyhoo on to the business at hand...

      I decided to post my speed test result (still at full speed not FAP) as it's pretty obvious it's following a pattern of plummeting from noon to midnight. Totally unacceptable speeds. Either there's a problem or some serious false advertising is going on. Here's the results so far...

      http://testmy.net/quickstats/TYGRHobbes

       

      I'll make my own thread once the week is over which will have lots of data. Thank you.