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New Gen5 WiFi doesn't work reliably
I recently upgraded to the Gen5 system. I was excited that they now included a WiFi router. Everything seemed to work just fine when I first set it up. Both the 2.4 and 5 GHz seemed to work just f...
Good morning mmollinet,
Our engineers have recently rolled out the update to one gateway for observations before determining whether to deploy to all gateways. We will be checking in with the engineers daily next week for an ETA for the nationwide update release and let you know as soon as we have news to share.
Your patience and understanding are much appreciated.
Good morning mmollinet,
Our engineers have recently rolled out the update to one gateway for observations before determining whether to deploy to all gateways. We will be checking in with the engineers daily next week for an ETA for the nationwide update release and let you know as soon as we have news to share.
Your patience and understanding are much appreciated.
I hope so because this is Highway Robbery!!
If you want reliable, strong dual band WiFi then best to invest in a top of the line router like the link below. To expect an ISP to provide something that costs $200 plus in a single box solution isn't realeastic. Customers would then complain about the higher lease/purchase cost. Kind if a no win for HughesNet. They provide a basic modem/router solution like most ISP's.
https://www.asus.com/us/Networking/RT-AC3100/
What I'm presently using on Gen4 in 1500 sqaure foot wood frame home and works great both bands: https://www.amazon.com/RT-N66R-Dual-Band-Wireless-N900-Gigabit-802-11a/dp/B00EYKSJ1E
PS Edit: I have 3 dual band routers models I experiment with. This one seems the most solid, at least on Gen 4 and my particular house configuration. That is another big factor. Can't expect an ISP provided router to work well in a 3000+ square foot, three story home.
Oh, third party Merlin firmware on my router BTW.
At the request of @Amanda, I have created a new thread about the Gen5 issues I'm seeing:
