Forum Discussion

plongson's avatar
plongson
Freshman
8 years ago

No access to router on 192.168.0.1

Still getting up to speed on HughesNet...

The HT2000w has all the radios disabled and I'm running through a D-Link 655 with Ubiquiti AP's at this location.

I'm trying to get the HN usage meter program up and going on this local PC but typing 192.168.0.1 in the browser results in no connection..."Site cannot be reached"...likewise starting the usage program from the system tray.

Obviously it's not making connection to the modem/router. Is it the fact the radios are off?? Will the usage meter not work with the radios off.

Usage gotten from the other HN options is also inconsistant...sometimes showing 98% the next showing 100%.

Any information on this is greatly appreciated!

Paul 

Data Management
  • C0RR0SIVE's avatar
    C0RR0SIVE
    8 years ago

    It's a complicated scenario...

    The HT2000w has three addresses, and your DLink router should have one address on the "LAN" side...

     

    HT2000w Modem: 192.168.0.1
    HT2000w Router: 192.168.42.1
    HT2000w Guest Wifi: 192.168.43.1

     



    When you look at the WebGUI for your DLink router, what address are you using to access it?  What page pulls up when you attempt to visit http://192.168.0.1 ?
    Can you screenshot and show us the Dlink WAN Configuration page, as well as the LAN Configuration page?

    According to page 15 of the manual for your Dlink Router, it uses a default address of 192.168.0.1 in the LAN configuration, which you must change to a subnet that the HT2000w isn't using.  So on the LAN Configuration of the DLink Router, set it to 192.168.2.1 with a subnet of 255.255.255.0

    I strongly urge against changing any of the LAN settings of your HT2000w, such as the IP address or subnet.
    _____________________________________________________________

    Basically, what is happening is that your computer is asking "Hey, 192.168.0.1, what's up?" and the first device going back down the chain from the computer responds, instead of the device that should be.  The chain being HT2000w > Dlink > Computer

    THAT, or, your Dlink has some form of a firewall that dislikes routing private address spaces.

  • MarkJFine's avatar
    MarkJFine
    Professor
    8 years ago

    Take a look at whatever the IP is that the D-Link is set up as the gateway IP address. Usually it's 192.168.0.1, but it might be something different in your configuration. It's also possible it or the mask (should be 255.255.255.0) was set incorrectly. Either way, that's the IP you want to use in the Usage Meter, as well as the web browser.

     

    The Usage Meter and the configuration pages do not need wifi to operate, but it does need to communicate with the modem at that IP (which in turn needs to communicate with HN).

     

    Worthwhile to note that it does take a few minutes after rebooting the modem for the configuration pages to be active.

    • plongson's avatar
      plongson
      Freshman
      8 years ago

      THANKS for the reply...

      The address on the D-Link is 192.168.1.1

      Digging deaper into what apears to be router settings, I'm seeing 192.168.42.1

      Can I or SHOULD I change that setting to 192.168.1.1?? and will that get me access to the meter software?

      • C0RR0SIVE's avatar
        C0RR0SIVE
        Associate Professor
        8 years ago

        It's a complicated scenario...

        The HT2000w has three addresses, and your DLink router should have one address on the "LAN" side...

         

        HT2000w Modem: 192.168.0.1
        HT2000w Router: 192.168.42.1
        HT2000w Guest Wifi: 192.168.43.1

         



        When you look at the WebGUI for your DLink router, what address are you using to access it?  What page pulls up when you attempt to visit http://192.168.0.1 ?
        Can you screenshot and show us the Dlink WAN Configuration page, as well as the LAN Configuration page?

        According to page 15 of the manual for your Dlink Router, it uses a default address of 192.168.0.1 in the LAN configuration, which you must change to a subnet that the HT2000w isn't using.  So on the LAN Configuration of the DLink Router, set it to 192.168.2.1 with a subnet of 255.255.255.0

        I strongly urge against changing any of the LAN settings of your HT2000w, such as the IP address or subnet.
        _____________________________________________________________

        Basically, what is happening is that your computer is asking "Hey, 192.168.0.1, what's up?" and the first device going back down the chain from the computer responds, instead of the device that should be.  The chain being HT2000w > Dlink > Computer

        THAT, or, your Dlink has some form of a firewall that dislikes routing private address spaces.