Forum Discussion

pacetree's avatar
pacetree
Junior
8 years ago
Solved

No internet/Can't access www.systemcontrolcenter.com

So I'm unable to access the internet at all.  No dns lookup, can't ping anything.  I can get to the router setup, but not system control center.  I've tried setting the dns to Google's, and setting i...
  • Hardy's avatar
    Hardy
    8 years ago

    Fred,

    At this point, the only I can think of it being is a port issue. I have set up for a replacement modem to be shipped to you, in hopes it might resolve the issue. Please let me know if you have any further questions or concerns. 

    Thank you,

    *Felicia*

pacetree's avatar
pacetree
Junior
8 years ago

Hey Felicia.  Thanks for looking at this again.  I'm sorry I didn't post yesterday, but I was out of town for work.  I tested again this evening and I still dont have any access.  To be clear, I was testing with my laptop connected with a cable directly to the ht2000 and wi fi off on both.  There is obviously something wrong and I've now been without working service for nearly a week.  I can access the settings on the router portion of the ht2000, but I cannot access 192.168.0.1.  Nor can I access anything on the internet.  The only thing I had changed on the ht2000 is the lan subnet.  But it had been working up until about a week ago.

pacetree's avatar
pacetree
Junior
8 years ago

Hardy

 

Sorry, I  meant to tag you in the previous post so you would see my responce.  Please let me know what else I can try.