Forum Discussion

Cabooose2's avatar
Cabooose2
Freshman
3 years ago

Phone failure

Phone does not dial out and doesn't receive calls. Have a dial tone and messages show up on my phone and can here the message alert. I have re-booted satellite and re-booted the phone unit by unplugg...
phone
  • Remy's avatar
    Remy
    3 years ago

    Cabooose2,

     

    Awesome! I'm glad the ATA arrived so quickly. Have you gone ahead and activated the new ATA at http://voice.hughesnet.com? If you need your SAN, we're able to provide it to you via private message!

     

    Thanks,

    Remy

Cabooose2's avatar
Cabooose2
Freshman

Hey Remy, received replacement ATA followed procedures and installed per packaged instructions.  ATA has been connected a little over an hour and the second light is not on first and third are.  Get a busy signal only, no dial tone.  Please advise what I should do or try next.  Thanks.

Remy's avatar
Remy
Moderator
3 years ago

Cabooose2,

 

Awesome! I'm glad the ATA arrived so quickly. Have you gone ahead and activated the new ATA at http://voice.hughesnet.com? If you need your SAN, we're able to provide it to you via private message!

 

Thanks,

Remy