I did call and they couldn't help as said port forwarding was not supported which seems odd as it is a configurable item on the GUI. Is there another resource to post my questions?
Port forwarding is not a feature officially supported or offered on residential accounts due to residential accounts having dynamic IP's only. The modem interface for DSS accounts is also limited and is designed to not not allow access to the port forwarding menu. If you are on residential and somehow have had access to this menu, that feature cannot be supported here on this platform for DSS accounts. -Damian
