Forum Discussion
Bad service
We have been experiencing complete outages but they only lasted a few minutes. Now we have had our internet slowed down to almost completely unuseable rates. I spent time with tech support and all th...
Ruralinthehills,
Thank you for following up! It seems we're still unable to get any communication with your modem. A state code of 24.1.1 should not cause a communication issue, and it seems your area is not currently being impacted by congestion. Is your modem currently powered off?
Thanks,
Remy
The modem/router has been on all morning. I would not be able to communicate otherwise. My VOIP phone has dial tone.
Ruralinthehills,
I have sent you a private message. Please let us know if you've received it!
Thanks,
Remy
