Forum Discussion

TawnieHunter's avatar
TawnieHunter
Freshman
5 years ago

Can't connect to Modem via 192.168.0.1

Hello,   Been struggling with this problem since we started service a few months ago. Let me walk through the steps I try to go through to access my WiFi settings and the resulting indications.   ...
  • GabeU's avatar
    GabeU
    5 years ago

    TawnieHunter 

     

    Extensions or add-ons are little programs or applications that help to customize the browser to your liking.  Like an ad blocker or something to change the way new tabs behave when they're opened.  In both Chrome and Firefox you'll see them to the right of the URL (web address) body, like so (in the red box)...

     

     

    I use five different ones.  In Chrome you can see the extensions you have installed and enabled by clicking on the three dots to the upper right of the browser page, hovering over More Tools and clicking on Extensions.  In Firefox, click on the three lines on the upper right, then click on Add-ons.  Disabling them may help to make the Login button work the way it should.  Make sure to refresh or restart the browser page after you disable the extensions/add-ons before trying the Login page.  

TawnieHunter's avatar
TawnieHunter
Freshman

Thanks GabeU.  I'm not sure what you mean by extensions or add ons....

 

TH

GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

TawnieHunter 

 

Extensions or add-ons are little programs or applications that help to customize the browser to your liking.  Like an ad blocker or something to change the way new tabs behave when they're opened.  In both Chrome and Firefox you'll see them to the right of the URL (web address) body, like so (in the red box)...

 

 

I use five different ones.  In Chrome you can see the extensions you have installed and enabled by clicking on the three dots to the upper right of the browser page, hovering over More Tools and clicking on Extensions.  In Firefox, click on the three lines on the upper right, then click on Add-ons.  Disabling them may help to make the Login button work the way it should.  Make sure to refresh or restart the browser page after you disable the extensions/add-ons before trying the Login page.  

  • TawnieHunter's avatar
    TawnieHunter
    Freshman
    5 years ago

    Thanks so much GabeU! Who would have thought it was something as simple as that?

     

    Truely appreciate all the help from the Community members.

     

    TH

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Hi TH,

     

    Thanks for the update, I'm glad Gabe's suggestion finally got you in. Don't be a stranger if you have any other concerns; the community is here for you.

     

    -Liz

     

     

     

     

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago

    TawnieHunter 

     

    You're very welcome.  I'm glad I could help.  :)