Forum Discussion
Hughes email is not working on Iphone.
I cannot connect to Hughes email from my iPhone. Started with not being able to send email, now nothing. Have deleted the account on Iphone and started over and the error message is still "wrong ...
Hello!
Our engineers have made a change to address this, please confirm if you're able to access e-mail again. I've received one confirmation so far from another customer who posted here in the community.
Thanks,
Liz
OK based on what you sent, please try these and let me know if any of them work:
- Disable SSL in the SMTP configs since you're using port 587, or change the port to 465
- Reset your password in case there was a password de-sync
- Disconnect the account from the client and re-add it
Hello!
Our engineers have made a change to address this, please confirm if you're able to access e-mail again. I've received one confirmation so far from another customer who posted here in the community.
Thanks,
Liz
Thank you. Email is now working for receive, but not for send. I get an error message. “check account settings for outgoing server”
Good to hear you can access your email again on your iPhone. Can you please post the screenshot of your e-mail settings?
These are the proper e-mail settings:
SMTP Server Setting
http://email.hughes.net or http://smtp.hughes.net (they resolve to the same place)Available Outbound SMTP ports
587 with security set to TLSAll Mail Clients must have SMTP Authentication selected as it is required to send email.
-Liz
For the sake of your security, you should edit your email address so that not all of it is shown. Perhaps something like the following...
Liz likely already knows your email address, so you don't need to show it here, and if she does need it she'll ask for something that sensitive to be sent to her via private message. If you don't know how to edit snapshots you can just delete the snapshots altogether from your post, as I'll tag Liz in this reply so that she will see them here. You can edit your post to replace or remove the snapshots by clicking on the three vertical dots on the upper right of your post.
