Forum Discussion

cindybrandreth's avatar
cindybrandreth
Freshman
5 years ago

Hughesnet emails not going through to Hotmail or Gmail

I am reposting this with a different label as I think I put the wrong label on yesterday (Oct 13)(picked performance)   HughesNet emails being rejected by Hotmail.  Error message states that part o...
Data Management
emails
  • cindybrandreth's avatar
    cindybrandreth
    5 years ago

    Hi Liz

     

    My emails are now going through to Hotmail accounts.  When I initially reported the problem on 10/13, I did so via Tech Live Chat.  They opened a case on it and it apparently has been resolved.  My emails to Gmail accounts are now going through too, as I just sent a test email to my other email address which is a Gmail account.  It went  through. 

csev's avatar
csev
Freshman

I just learned that any emails to Hotmail or Gmail that I have sent all week have not gone through.

 

Is thare a solution?

cindybrandreth's avatar
cindybrandreth
Freshman
5 years ago

I suggest you report your issue to HughesNet either via their Live Chat feature or by calling their technical support.  Seems to be the most direct and quickest way to get problems addressed.