Excellent. Damian is likely not going to be around until some time tomorrow. You could also contact other mods, such as Amanda or Liz. They're typically here M-F, 9-5.
It seems the troubleshooting may be stalled since you did not wish to work with Home Tech Support. The Hughesnet people investigated your issue extensively and found no speed problems on their end or on your end, so they need you to do more work on your end to determine what may be causing the problems you see -- may be latency, perhaps, or something else. Ball's in your court now, and until you do what you asked you to do, they will likely not continue to investigate the issue, but you could always send a private message to Damian and ask for an update.
maratsade wrote:It seems the troubleshooting may be stalled since you did not wish to work with Home Tech Support. The Hughesnet people investigated your issue extensively and found no speed problems on their end or on your end, so they need you to do more work on your end to determine what may be causing the problems you see -- may be latency, perhaps, or something else. Ball's in your court now, and until you do what you asked you to do, they will likely not continue to investigate the issue, but you could always send a private message to Damian and ask for an update.
I should not have to pay almost $200 to HTS after I was told it was going to be free. HughesNet has not worked from day one and from the looks of all the other people complaining about the service I'm not the only one having problems.
This is why I suggested you contact Damian.
kf4ipc wrote:I should not have to pay almost $200 to HTS after I was told it was going to be free.
maratsade wrote:This is why I suggested you contact Damian.
kf4ipc wrote:I should not have to pay almost $200 to HTS after I was told it was going to be free.
Already have, Waiting on a reply now.
Excellent. Damian is likely not going to be around until some time tomorrow. You could also contact other mods, such as Amanda or Liz. They're typically here M-F, 9-5.
