Forum Discussion
Renewal of spam attacks
We had this discussion back in the fall when some of us were getting hundreds of spam emails each day, and it seems we were all getting the same ones. Liz assured us they were working on it, and it d...
Good morning nitaclay,
Thank you for your patience while our e-mail folks looked into your concern. They have located and blocked the offending IPs from sending again and the issue should slacken now if not completely stop. Please continue marking any suspicious e-mail as spam to help strengthen our spam controls.
If you have any other concerns, please feel free to reach out again.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Good morning nitaclay,
Thanks for your patience while our e-mail folks investigated. They've found that most of the spam you received is mostly advertisement spam. This is something you may have signed up for or indirectly signed up for when signing up for something else. This spam has a unsubscribe option at the bottom of the emails. They suggest unsubscribing from them as they receive them, and if you do not see unsubscribe, click on Display Images.
-Liz
Although what Liz says is true for legit advertisers, please be careful that the email is from who it says it is.
If the "From" address looks sketchy or doesn't seem to match the product, I'd advise not hitting Unsubscribe. In those cases the link is used to verify a live email account and somtimes may lead to even more spam.
Thanks! They are definitely NOT legit advertisers as most have jumbled letters, misspelled words, etc. I haven't opened them, but I doubt they even have a place to unsubscribe. I just can't believe I'm the only HughesNet customer who is experiencing all this spam!
Guarantee this is not a HN-specific thing, though. I see the same kind of spam on accounts other than on HN, which are evading spam detection. There's been a rash of it for about a month now.
Liz,
I'm sorry to disagree! Most of the spam emails are NOT legit advertising. I do not spend time looking for information on websites I know nothing about. If your researchers will look at my spam box, they will see the spam email subjects may sound legit, but they contain a jumble of letters, misspelled words, weird capitalizations, etc. I have even received several supposedly from HughesNet. Here are some of the titles of ones I have received over and over: Congrats!, Technik, Viva Loan, Elongation Secret from African Tribesmen, Eliminate Fat Fast, IllusionalRug, Male Breakthrough, DentiStrength, dsgsdfgsef, feelbetter, Privacy Protection, Trends2you, Keranique Hair Treatment, Congratulations, Miracle gummies, Dr. Theodore Diktaban, and others. They may sound legit, but I assure you, they are not! Others are bound to be experiencing the same thing.
Hi nitaclay,
Thank you for this additional information! I'll send this over to our e-mail folks for their input.
-Liz
If they will notice, emails from Lowe's, Walmart, Norton, etc. are spoofing emails. They are not advertisements from those companies. I've even gotten some that say they are from HughesNet, but have misspelled words, jumbled letters, and such.
