Forum Discussion

Rshbennet2143's avatar
Rshbennet2143
New Poster
4 years ago

Voice output calls not going out

Service dropped call mid sentence can't call out have dial tone I reset modem calls will now come in but still can't call out  what else can I do to fix this
  • Rshbennet2143's avatar
    Rshbennet2143
    4 years ago

    Not sure what I done but it is working it just has a very long hesitation before connecting to number called.   Thank you for helping

maratsade's avatar
maratsade
Distinguished Professor IV

When you say you reset the modem, do you mean the ATA? 

Rshbennet2143's avatar
Rshbennet2143
New Poster
4 years ago

I guess thats what it is.  But thankfully it seems to have resolved on its own or I done something right.   Only thing I noticed is that it takes longer for call to make connection

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Glad to hear that, Rshbennet2143.

     

    What do you mean it takes longer for a call to make connection? Do you mean there's an unusually long period of silence from after dialing the number to when you hear ringing? I'd like to make our VOIP team aware.

     

    -Liz