Forum Discussion
Received a new modem, and password doesn’t work :(
I received a new modem and the password on the sticker on the back does not work. I have typed it every way possible and it does not work. I’m so frustrated! I tried called for help and was on hold f...
Damian, is there a way to connect directly that isn’t Ethernet? I have MacBook that does not have Ethernet connection.
It's just a thought, but make sure to look closely at the password in case it has characters that could be mistaken for others. What I mean is, like a zero and O, and even worse, a 1, an I (i) and an l (L). Things like that.
