Forum Discussion

SFC43's avatar
SFC43
Freshman
3 months ago
Solved

Relentless Spamming

I have tried every trick in the book to stop the spam mail coming from the multitude of  addresses generated by SM.wemystic.com   Using up almost all the space (slots) in my blocked senders file to s...
Data Management
  • Amanda's avatar
    Amanda
    1 month ago

    Hello Chargerdreamer,

     

    We've received an update that the domain sm.wemystic.com has been blocked by the email provider manually, but this was not until about 6PM EST on the 14th. Please let us know if you continue to receive these emails in your inbox so the provider can investigate further.

     

    Thanks,

    Amanda

SFC43's avatar
SFC43
Freshman
1 month ago

Anyone having issues now with bulk spam coming from @pnc.si  ??

  • Amanda's avatar
    Amanda
    Moderator
    1 month ago

    Hi all,

     

    I'm sorry you have not been getting replies on this. I am escalating this issue to our email provider and internal teams. To be sure I am giving accurate info, can anyone confirm that you are blocking the domain "pnc.si"and still getting emails in your inbox from that domain? 

     

    Thanks,

    Amanda

  • Amanda's avatar
    Amanda
    Moderator
    1 month ago

    Good morning,

     

    We've received a response from the email vendor stating they've blocked this domain. Please let me know if you are still receiving mail from them or if you begin receiving spam from a new domain. 

     

    Amanda

    • SFC43's avatar
      SFC43
      Freshman
      1 month ago

      Thank you for addressing it.  

    • mpmf's avatar
      mpmf
      Freshman
      1 month ago

      I am still getting spam from SM.wemystic.com.  Not as many as before but I still get 1 or 2 daily.

      Mary

      • Amanda's avatar
        Amanda
        Moderator
        1 month ago

        Hi mpmf, 

         

        I'll go ahead and escalate this domain again, thank you for letting us know!

         

        Amanda

    • Chargerdreamer's avatar
      Chargerdreamer
      Sophomore
      1 month ago

      Hi Amanda,

      I too was having the same issue. I had not received any spam since March 6th, but just noticed I received another on March 14th. Will keep an eye open for more. The quantity of these definitely dropped.

      Thanks for your help

      • Amanda's avatar
        Amanda
        Moderator
        1 month ago

        Hello Chargerdreamer,

         

        We've received an update that the domain sm.wemystic.com has been blocked by the email provider manually, but this was not until about 6PM EST on the 14th. Please let us know if you continue to receive these emails in your inbox so the provider can investigate further.

         

        Thanks,

        Amanda