RTT Errors
Starting this morning I am getting RTT errors semi-continuously that keeps me from accessing the internet via ethernet or wifi.
Forum Discussion
Thank you for commenting and I am sorry to hear this. The gateway assigned to your service is experiencing a severe thunderstorm accompanied by lightning and has been for most of the day. Once the weather clears, you should notice an improvement with these errors you're receiving. -Damian
Thanks, Damian. I checked the radar and it was in fact raining in Missoula last Tuesday. But the RTT problems have continued intermittently since then. Today Missoula is clear and I am having continuous RTT problems. Measured latency is 6 seconds. As one would guess, nothing much is working well with regard to internet access. So what else can cause RTT to increase like this?
David_78933,
Currently, there are no other issues being reported by your modem/system remotely. This means there are no specific troubleshooting steps we can take as there appears to be no issue. How long have you noticed theses RTT errors and if you could post a screenshot of what you see that would be great. If you have seen this other than that day or before that day, please let me know. That may help us try to narrow down what else could be causing this. As you know, the latency for satellite internet will be inherently higher than terrestrial based internet, relating to how the the tech works. The round trip time is quite long normally. Pinpointing when this started happening may help us rule out the inherent latency causing this. If it did only start that morning, then the system may need to be reset on my side and yours re-associated. -Damian
