Forum Discussion
David_78933
3 years agoSophomore
RTT Errors
Starting this morning I am getting RTT errors semi-continuously that keeps me from accessing the internet via ethernet or wifi.
David_78933
3 years agoSophomore
Day 21 Update: Red Xs returned overnight, but stopped showing up this morning. Performance continues to be very minimal. I downloaded a 750 Mb file this morning, and it took 5-hours. In the past it would have taken up to an hour. Certainly far below past performance and below what I am paying for with a Gen5 plan.
Damian
3 years agoModerator
This is a very strange issue that doesn't have a specific fix or a clear origin. System shows as fully operational even though it clearly isn't. The best I will be able to do is to perform a remote re-association. If that doesn't fix it the case will need to be escalated to our advanced technical support team. -Damian
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