Someone at HN is apparently mad that I'm not happy with my Gen 5 service thus far...yikes! :o I was consistently getting 28 to 30Mbps on Gen 4 the last couple of months.
I don't know about the other user, but I'm sure there are plenty of different reasons to upgrade. I'm very happy with Gen4 and it works very well for me, and yet I'll be upgrading to Gen5. I'm doing it to get more data. Currently I get 15GB, and I'll be upgrading to a higher limit because higher limits are no longer available in my area for Gen4. Not even the amount I have is available anymore.
Thanks, I am sure you are right about there being a lot of reasons to upgrade. I will be a new Hughesnet user on Gen5, so I did not have Gen4 service which is why it interests me. :)
Thanks, I am sure you are right about there being a lot of reasons to upgrade. I will be a new Hughesnet user on Gen5, so I did not have Gen4 service which is why it interests me. :)
I hope it works well for you, Steve. I used to have dialup 12 or more years ago, then went to Gen3 and that was not stellar but it was waaaaay better than dialup and served me well until I finally went to Gen4, which was waaaaaay better than Gen3. I'm hoping the trend will continue. :)
The company that came out to upgrade me to Gen 5 on Tues called bright and early this morning to say they got the orders to change the pole (thank you Liz). Conversation started out good but then got a tad testy with him telling me that HN threatened to fire him saying HE was the one that stuck the broken pole in the ground (and no concrete). Of course that's not the case and I offered to call anyone I needed to straighten out the story. He said is boss got 10 different emails concerning the pole issue. But, I didn't need to hear any of that. Professionalism isn't what it used to be. He's already lost all credibility with me for a number of other issues including lying about the signal strength...UNLESS it could actually have been 102 and 2 minutes later (and up till now) hovering between 89 and 91. When I questioned him about that he said there is no difference in between a signal strength of 86 and 102 :o
I can't imagine anyone being able to stream (even in SD) at 4Mbps. Not saying YOU can't, but I couldn't. My Gen 4 testmy speeds were generally in the 9ish range until a couple of months ago when they shot up to 28 to 30Mbps. At 9 Youtube buffered a LOT. Prime time was all but impossible to watch. I've never bothered with Netflix. Youtube would automatically set my resolution to 240p. I could still buffer (on Gen 4) with 28 to 30Mbps and 420p. My testmy speed this morning is 38. I tried Youtube 720p and got quite a bit of buffering. Browsing this morning is better. Maybe Netflix streaming is different than Youtube streaming. Like I said, I've never bothered with it due to my Youtube streaming experience AND a 10GB data cap. I was certainly anxious to try it with the new plan.
Why would I want to upgrade? Data for one. 10GB vs 20GB. With today's multimedia hungry internet and all our devices, you have to be really conscience about your data consumption. I usually ended a month with data remaining but it was out of diligence and the fact that we have a 12GB data plan with our cell phones + roll over data. I was hoping Gen 5 would have brought us roll over data :) Even tho Testmy was showing an increase of download speeds from 9ish to 28ish, my browsing remained roughly the same. Even with the upgrade, browsing isn't significantly faster.
tampasteve, I DO hope you get a good and honest installer. It can make all the difference in the world. I didn't want the same installer out that cut the old pole off at the ground and then just stuck it in the dirt but I don't have any faith in the installers that came out on Tues either :( I'm hoping my husband can be here when they come back to install the new pole.
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Ro...Someone is Mad :o","id":"message:75615","revisionNum":1,"repliesCount":16,"author":{"__ref":"User:user:36237"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:75615"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:75615"},"body@stripHtml({\"truncateLength\":200})":" Someone at HN is apparently mad that I'm not happy with my Gen 5 service thus far...yikes! :o I was consistently getting 28 to 30Mbps on Gen 4 the last couple of months. 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Someone at HN is apparently mad that I'm not happy with my Gen 5 service thus far...yikes! :o I was consistently getting 28 to 30Mbps on Gen 4 the last couple of months.
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I don't know about the other user, but I'm sure there are plenty of different reasons to upgrade. I'm very happy with Gen4 and it works very well for me, and yet I'll be upgrading to Gen5. I'm doing it to get more data. Currently I get 15GB, and I'll be upgrading to a higher limit because higher limits are no longer available in my area for Gen4. Not even the amount I have is available anymore.
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I don't know about the other user, but I'm sure there are plenty of different reasons to upgrade. I'm very happy with Gen4 and it works very well for me, and yet I'll be upgrading to Gen5. I'm doing it to get more data. Currently I get 15GB, and I'll be upgrading to a higher limit because higher limits are no longer available in my area for Gen4. Not even the amount I have is available anymore.
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The company that came out to upgrade me to Gen 5 on Tues called bright and early this morning to say they got the orders to change the pole (thank you Liz). Conversation started out good but then got a tad testy with him telling me that HN threatened to fire him saying HE was the one that stuck the broken pole in the ground (and no concrete). Of course that's not the case and I offered to call anyone I needed to straighten out the story. He said is boss got 10 different emails concerning the pole issue. But, I didn't need to hear any of that. Professionalism isn't what it used to be. He's already lost all credibility with me for a number of other issues including lying about the signal strength...UNLESS it could actually have been 102 and 2 minutes later (and up till now) hovering between 89 and 91. When I questioned him about that he said there is no difference in between a signal strength of 86 and 102 :o
I can't imagine anyone being able to stream (even in SD) at 4Mbps. Not saying YOU can't, but I couldn't. My Gen 4 testmy speeds were generally in the 9ish range until a couple of months ago when they shot up to 28 to 30Mbps. At 9 Youtube buffered a LOT. Prime time was all but impossible to watch. I've never bothered with Netflix. Youtube would automatically set my resolution to 240p. I could still buffer (on Gen 4) with 28 to 30Mbps and 420p. My testmy speed this morning is 38. I tried Youtube 720p and got quite a bit of buffering. Browsing this morning is better. Maybe Netflix streaming is different than Youtube streaming. Like I said, I've never bothered with it due to my Youtube streaming experience AND a 10GB data cap. I was certainly anxious to try it with the new plan.
Why would I want to upgrade? Data for one. 10GB vs 20GB. With today's multimedia hungry internet and all our devices, you have to be really conscience about your data consumption. I usually ended a month with data remaining but it was out of diligence and the fact that we have a 12GB data plan with our cell phones + roll over data. I was hoping Gen 5 would have brought us roll over data :) Even tho Testmy was showing an increase of download speeds from 9ish to 28ish, my browsing remained roughly the same. Even with the upgrade, browsing isn't significantly faster.
tampasteve, I DO hope you get a good and honest installer. It can make all the difference in the world. I didn't want the same installer out that cut the old pole off at the ground and then just stuck it in the dirt but I don't have any faith in the installers that came out on Tues either :( I'm hoping my husband can be here when they come back to install the new pole.
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Hi monicakm,
\n\n\n\n
I just noticed this other thread of yours and your latest reply. I've addressed your latest concerns in this thread, so to keep things more tidy and less confusing, let's stick to that thread for any updates on this situation. I'll go ahead and close this one off to new replies.
\n\n\n\n
Thank you for your patience and understanding.
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Out of interest, if you were getting good speeds on your Gen4 service why did you upgade to Gen5?
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Out of interest, if you were getting good speeds on your Gen4 service why did you upgade to Gen5?
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Including POS systems, ATMs, printers, computers, LAN systems, factory automated control systems, parking control systems, security control systems, and HVAC control systems.","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-12-03T03:00:00.000-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS05MDc0LTU4Mmk0M0FBQzgxRjcyQzJCMTdD"},"rank":{"__ref":"Rank:rank:11"},"entityType":"USER","eventPath":"community:ssqng67387/user:9074"},"ForumReplyMessage:message:75634":{"__typename":"ForumReplyMessage","uid":75634,"id":"message:75634","revisionNum":1,"author":{"__ref":"User:user:37128"},"readOnly":true,"repliesCount":5,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:75633"},"conversation":{"__ref":"Conversation:conversation:75615"},"subject":"Re: Rut Ro...Someone is Mad :o","moderationData":{"__ref":"ModerationData:moderation_data:75634"},"body":"
Thanks, I am sure you are right about there being a lot of reasons to upgrade. I will be a new Hughesnet user on Gen5, so I did not have Gen4 service which is why it interests me. :)
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I have Gen 4 Ultra so I'm good for awhile. Can definitely see people upgrading to Gen 5 just for more data.
PS: tampasteve1 it sure is nice to see a new customer here educating themselves on the system berfore it is even installed.
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Thanks, I am sure you are right about there being a lot of reasons to upgrade. I will be a new Hughesnet user on Gen5, so I did not have Gen4 service which is why it interests me. :)
I hope it works well for you, Steve. I used to have dialup 12 or more years ago, then went to Gen3 and that was not stellar but it was waaaaay better than dialup and served me well until I finally went to Gen4, which was waaaaaay better than Gen3. I'm hoping the trend will continue. :)
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