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HughesIsPitiful's avatar
HughesIsPitiful
Freshman
3 years ago

Sample 30 recent testmy.net tests- SLOWWWW

I have been experiencing very slow speeds since getting Hughes Satellite at the end of October 2021. After numerous phone calls (6+) and wasted hours calling support (7hrs+) Following the guidelines ...
internet
Performance
  • Liz's avatar
    Liz
    3 years ago

    Hi George,

     

    Thank you so much for your patience, please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.

     

    -Liz

HughesIsPitiful's avatar
HughesIsPitiful
Freshman

Hi Liz,

Just wondering, were you able to run diagnostics?

I am still not receiving anywhere near to what my contract says (less then 2mbs download) after rebooting and tweeking settings. 

Please advise. I need to resolve this or terminate my account without penalty, due to non-performance of contract.

Thanks for your help,

George Jelaco

havefaithnow@att.net

Liz's avatar
Liz
Moderator
3 years ago

Hi George,

 

Thank you so much for your patience, please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.

 

-Liz