Trijfree
2 years agoFreshman
Slow internet
Here I am again in the same situation. I have hughesnet as my backup internet. Again it is so slow. It is useless as a backup. I don't know what happened to hughesnet but I used it for years for ...
I went through hours of troubleshooting a few months ago and also had all my equipment replaced and was told nothing was wrong. I submitted my speed numbers to this message board and there was a problem. It seems to be that channel 68 is overloaded. Like I said this is my backup internet but it is useless for what I need it for. I have been a customer of hughesnet for years. Worked from home for years with hughesnet. So this is a new problem within the last year. Not happy which is a shame because in the past I had been very happy with my service.
I hope Damian, Remy , or Liz will get back to you and see if they can do something for you, or work with you re the ETF.
Trijfree,
Thank you for reaching out! We'd love to help out, but I was unable to locate your account through your Community profile. Please send a private message to https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584, with your account number or a phone number attached to your account!
Thanks,
Remy