Forum Discussion
Solution is not a solution for spam emails
This is the 3rd time I have asked for help, and Liz's last response to me on February 19 stated that my problem with spam emails had been solved. She said the offending IPs had been blocked, and I sh...
Hi nitaclay,
Thank you for your patience, I just got off the phone with our e-mail admins, got a top guy looking into your account and seeing what we can do for now. In the long term, our e-mail admins have already been testing out a different spam control which has been looking a lot more promising than the current one. We will likely see this new one implemented soon, so I hope to see a significant difference by then.
-Liz
Good morning nitaclay,
Thank you for your patience, I've just gotten word that the switch has been made. We should expect better spam filtering now moving forward.
-Liz
Hi nitaclay,
Thank you for your patience, I just got off the phone with our e-mail admins, got a top guy looking into your account and seeing what we can do for now. In the long term, our e-mail admins have already been testing out a different spam control which has been looking a lot more promising than the current one. We will likely see this new one implemented soon, so I hope to see a significant difference by then.
-Liz
Please keep me updated on the progress! I'm glad to know it is being worked on!
Good morning nitaclay,
Thank you for your patience, I've just gotten word that the switch has been made. We should expect better spam filtering now moving forward.
-Liz
Oh, Liz! Thank you, thank you, thank you!! I went from 79 spam emails on the 26th, 107 on 3/27, 82 on 3/28 to 12 today, and that was earlier this morning. I have received 0 this afternoon! I am beyond thrilled! Hope the spammers are blocked for good!
Thank you for the update! Glad to hear it. While the new filter has shown significant improvement over the previous filter, it won't block 100% of spam, as spammers will always find ways to get around them. So it can still help to mark the few that happen to get through.
If you have any other concerns, feel free to drop by the community again.
-Liz
