Forum Discussion

Bob5's avatar
Bob5
Sophomore
8 years ago

Somebody please help!!

I Have been having problems with my Modem. My receive LED is burnt out. Otherwise my system is fine. I chatted earlier here is Transcript 22 PM Kate Seasons: Hello, Robert. Thank you for contac...
  • Bob5's avatar
    Bob5
    8 years ago

    Got my new modem. Everything installed properly and is working fine. Yes I have a receive light again! Here is my speed test result. Not bad considering it is raining pretty good here.Thanks again Liz! You are Super!

Liz's avatar
Liz
Moderator

Hi Robert,

Thanks! I totally understand, do let me know how the new modem works out for you. Please don't forget to return your old modem in the box the new one comes in; the return label should be in the outer pouch.

Bob5's avatar
Bob5
Sophomore
8 years ago

Got my new modem. Everything installed properly and is working fine. Yes I have a receive light again! Here is my speed test result. Not bad considering it is raining pretty good here.Thanks again Liz! You are Super!

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Good morning Bob,

     

    Wow! That's great! Thanks so much for letting me know that all is well again. I'm glad to have helped. :)