Forum Discussion
Spam emails
In just the last few weeks, I have started receiving HUNDREDS of spam emails every day. Up until that time, I hardly ever received any. It does no good to mark them spam. What is going on with Hughes...
Good morning folks,
Thank you for your continued feedback, I'm sending these up to management who is keeping an eye on all this. They've also issued an official response:
We are aware that some customers are experiencing a significant increase in SPAM messages to their Hughes.net email addresses. Our engineers are working to resolve the issue as quickly as possible.
We apologize for the inconvenience this influx of unwanted messages has created and encourage you to flag them as SPAM to remove them from your inbox. Marking messages as SPAM also helps improve the filtering algorithms. Simply click the checkbox next to any SPAM messages and then click the shield icon in the upper right corner of the menu bar.Please let us know if you're seeing any improvement now, there have been some changes recently. Looking forward to your feedback.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Hi folks,
As Alfred mentioned, it would be more helpful to mark as spam as opposed to blocking. I don't expect you to mark every single piece if you can't get to it, but please do what you can. The more that's marked the better our spam controls get.
Thanks,
Liz
Liz, I always mark them as spam, always did, when the same spam email, hundereds of them kept coming in, same, over and over my last resort was to block them - neither marking as spam or blocking is working.
