Forum Discussion

lothar0's avatar
lothar0
Freshman
8 years ago

Speed test differences - again

I watced the video, I read the files so one more time please explain why the Customer Support team asks for testmy.net and technicians ask for the Huges test? Testmy.net shows a 2MBPS download while ...
  • GabeU's avatar
    8 years ago

    lothar0

     

    The simple answer is that Hughesnet's own test is often buggy and testmy's test is what the engineers prefer.  I don't know why, but I have a feeling that it's the additonal info testmy results give and the fact that it uses a specified test file size, unlike the Hughesnet test.