Forum Discussion

bkeeper1's avatar
bkeeper1
Junior
7 years ago

Spring time Slowdown

Hi; I see my old post is still up - but since that was solved last year, (by Elizabeth and Amanda), I thought starting a new one was better. Anyway, I have had a severe slowdown the last few month'...
Performance
slowdown
  • Liz's avatar
    Liz
    7 years ago

    Hi Cliff!

     

    Thanks for the update, I'm glad the tech addressed your concerns. The community is always here if you need it, don't be a stranger. :)

     

    PS

    While our tech was able to address your performance concern this time around, please also keep in mind the springtime growth that can also be a factor. From the installation photo we have on file showing your dish's line of sight, I do see a tree nearby that might be of concern. 

     

bkeeper1's avatar
bkeeper1
Junior

Hi Liz;

Glad to see you are still here.

The "installer" was out Saturday and did all kinds of things.  You will probably get a report from him.

I do know he re-positioned and realigned the dish and replaced the (radio?) and modem.  He tested everything he could think of. The end result - speed is up where it belongs (at least right now).  Many thanks to both you and him.  You for getting someone out here quick and him for getting it fixed. 

Let's hope I have no more problems till next spring.  

I enjoy the community postings and think I will try to get on it (just to see what is going on) more often.

Thanks again,

Cliff

Liz's avatar
Liz
Moderator
7 years ago

Hi Cliff!

 

Thanks for the update, I'm glad the tech addressed your concerns. The community is always here if you need it, don't be a stranger. :)

 

PS

While our tech was able to address your performance concern this time around, please also keep in mind the springtime growth that can also be a factor. From the installation photo we have on file showing your dish's line of sight, I do see a tree nearby that might be of concern.