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bwatson93's avatar
bwatson93
Freshman
9 years ago
Solved

State code 12.7.2

I have had Hughesnet for about a year now and have never had any problems until now. After my last billing cycle on the 28th everything was perfectly normal and the usage reset. My household has never...
Data Management
Performance
  • Liz's avatar
    Liz
    9 years ago

    Thanks for the confirmation, bwatson93. I'm sending you another HT1100 to address your concerns. You may return the old modem in the same box; there should be a prepaid return label in the outer pouch on the box. Let me know how the new modem works out for you.

     

GabeU's avatar
GabeU
Distinguished Professor IV
9 years ago

bwatson93

 

This is just a heads up, but you should never post your SAN.  That is your account number.  If you see this, please edit it out, which you can do by clicking on the three dots to the upper right of the post and selecting edit reply.  

 

Liz may edit it out if she sees it before you see this reply. 

Liz's avatar
Liz
Moderator
9 years ago

Thanks for the confirmation, bwatson93. I'm sending you another HT1100 to address your concerns. You may return the old modem in the same box; there should be a prepaid return label in the outer pouch on the box. Let me know how the new modem works out for you.