Forum Discussion
State Code 23.1.1
Hi, I am 40 days into my Gen 5 plan and for the last 20 I have been suffering an intermittent problem. I will log into my computer in the morning and have no internet connection. The system light on ...
Actually, that's an error meaning the backbones are down and are unable to associate you with an IP gateway. The TCP acceleration is a side-issue of that. It could be possible that your gateway either had a power cut or was non-responsive for some other reason, to include inclement weather.
You can tell which gateway and beam you connect to/thru by looking at System Status and getting the three-letter/three-number part of the association code (e.g., J2SDO068HNSIGW0103) or by looking for the Gateway ID/Beam ID in System Information. This might give a clue as to what happened.
Thanks for the reply MarkJFine, the numbers I have are NOR081, gateway ID 12 and beam 81. We had a bunch of rain a couple of days ago but other than that the weather for the last 3 weeks has been pretty good. At the moment I have 1 PC connected via ethernet, a Roku which Im not really using for now and an extender which was installed well after the issue began. There is also a second wifi network in the house with a 4G provider. I am hoping to eventually be able to walk away and leave my network to record during the off peak time, I have done this a couple of times but need to feel a little more secure the network won't fail during the middle of the night. Over a dozen times since the 6th December I would have thought if it were a gateway issue then others would also be seeing a problem.
regards Jeff
Ok, so the gateway is in North Platte, Nebraska. According to Weather Underground, it rained on the 17th and snowed on and off from the 23rd-25th, albeit mostly light snow. Doubtful if that affected things at the gateway, but it's slightly possible.
The next thing is to see if there were any other kinds of disruptions for that particular beam and gateway during the periods you mentioned, which the admins might be able to help determine. (cc: Liz Amanda)
Thanks, what you'r saying is interesting, I'll keep an eye on things and try to record exactly whats going on if it fails again which I suspect it will.
