Forum Discussion
Status meter
Recieved a modem update this morning. Since then the status meter says modem not found. This is on my Win7 computer. The status meter is the old version. All other updates are current. I'm hoping som...
Have you attempted to uninstall it and reinstall it?
Version 6.5.2 shows the green/blue ring and the amount of data in the taskbar, but nothing when you open it. Blank screen. No Video Data Saver. No Usage History.
Version 6.5.3 works in every way, save for no tokens showing when clicking on Purchase Tokens and no Video Data Saver tab. I like the percentage bars at the bottom.
Version 6.6.0 works in every way, save for no tokens showing when clciking on Purchase Tokens. Video data saver tab IS there and it works. Percentage bars gone.
This is with Windows 10 Pro 64 bit.
Was there an update to the modem software/firmware last night, 9/21? I can understand lossing the status meter on my XP machine but it also quit working on a Win 10 Pro 64bit. I went to the System Control center and it looks quite different. I am not very familiar with Win 10 but I figured I could just delete the non-working meter and download the 6.5 which presents the option to upgrade to 6.6 which I did. I let it make changes and placed the short cut on the task bar. When it's clicked, I get the "Do you want to allow this app..." warning. It then goes to 'Installing' screen and a notice the the meter is already running. Close the running one to continue install. When complete I click finish which launches the meter and presents a graphic telling me an update is available from 6.5 to 6.6 and the whole process starts again. I know I'm not going to exceed my data this evening so I'm quiting on it for the night. I'll look in tomorrow to see if there's any advice. This is kinda why I'm still using a machine with XP. I know it! Thanks.
PS. I've read the the other threads that have solutions in them and I'll try them tomorrow so it's not necessary to repeat the fixes. thanks.
