Forum Discussion
Solved
System State Code : 12.5.4
I have been a customer for the past 25 years and this is the worst service I have ever gotten. I had to call and try to understand someone that couldn't speak English if they even tried, then they se...
Hi jcb31956,
I see a technician visited and got service running again on 6/5/26. I'll be marking this thread as solved and closing it. Feel free to create a new thread if you have any lingering questions or concerns.
Thank you,
Amanda
I haven't heard back from you about getting a service tech out to my location before next Wednesday. I feel that I should be taken care of before a new system is installed for someone else.
Hi jcb31956,
I agree, we'll do our best to push the schedule up. Let me see what I can do! I appreciate your patience,
