Forum Discussion

hellovolchitsa's avatar
hellovolchitsa
Sophomore
2 years ago

Tech Realigned Satellite Dish, Still Experiencing Problems In FAP

As it says, from my previous topic a tech was sent out to see what was going on. He confirmed there's nothing in the way, yesterday was clear weather wise, and with data, everything was fine. He real...
Performance
hellovolchitsa's avatar
hellovolchitsa
Sophomore

It took me almost two hours to finally get it to load the reply for I could reply.

This is great - hopefully it will help. Can you tell me when I can expect this new modem? It will also be wi-fi capable and such, right?

Remy's avatar
Remy
Moderator
2 years ago

hellovolchitsa,

 

I would expect to receive it within the next couple days! It will be a HT2000W, meaning the modem will have the same built in WiFi router that your current modem has!

 

Thanks,

Remy

  • hellovolchitsa's avatar
    hellovolchitsa
    Sophomore
    2 years ago

    Received Friday afternoon. Friday, it worked as normal the entire day - even faster than normal in FAP so I didn't want to mess with it. Saturday, was back to issues, but it was raining. Sunday (today) was clear and back to problems, so I installed the modem. After almost four hours, and an hour on the phone, finally got the new one working properly. Hopefully, this ends these issues. I will update tomorrow after the data the phone representative put on my account is used. Thanks for the quick shipping.