Forum Discussion
Tired of my internet being down
Problem found and solved by the technician had water in my radio transmitter !
thanks remy for assisting me with my issues
They haven’t fixed it yet 3rd day no internet I’ve unhooked all my equipment I’m done with HughesNet nobody knows how to fix it without sending a technician for 100 bucks screw that ! None of my stuff has moved so unless that satellite in space has moved I do not need a realignment
it’s crappy business practice to give someone really good service for their first couple months ! After that it’s like they flip a switch and it all goes to crap
The reps here haven't checked the situation yet, as they only work M-F. You would have to give them time to have a look, which they could do this coming week. I've seen them send techs for free, have seen them give people free replacement modems, and other things, but you need to wait for the reps on this site to work with you.
Since it seems you're done and want to just go ahead and pay the ETF instead of waiting: cancellation can only be done by phone, 866-347-3292.
