Forum Discussion
Transmit / Uplink Problem
My Hughes system has started having transmit problems (state code 12.1.9) today. I rebooted the HT2000W modem once, when we lost internet access all together, and it helped to clear the problem for ab...
David,
You are currently on our older Gen4 Power Pro plan, which is advertised at speeds of up to 10mbps download and up to 2mbps upload. Our Gen5 plans are where we offer 25mbps down and 3mbps up, and I'd strongly recommend calling in to 1-866-347-3292 for more information on a possible upgrade to it!
Thanks,
Remy
My modem and radio were both replaced two years ago. I would hope those major components would last more than two years, but...? It's definitely hot here in Texas this week, but it gets this hot every summer.
They're probably fine. The problem may be at your gateway or it may be issues with your beam. What beam are you on?
David_78933 wrote:
My modem and radio were both replaced two years ago. I would hope those major components would last more than two years, but...? It's definitely hot here in Texas this week, but it gets this hot every summer.
- Satellite Name EchoStar-17-NAD Gateway ID 9 Beam ID 52
