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rongretz's avatar
rongretz
New Poster
5 years ago
Solved

Transmit Issue

I have been having an intermittent issue for the past week: 12.1.9 -- A transmit problem has occurred. The weather has been mostly sunny and quite warm although we had some rain overnight. I really ne...
Performance
  • Liz's avatar
    Liz
    5 years ago

    Good morning Ron,

     

    Just following up on your case and I see the tech was able to get in touch with you after all and visited yesterday. If you have any other concerns, feel free to drop by the community again.

     

    Thanks,

    Liz

     

Liz's avatar
Liz
Moderator
5 years ago

Good morning Ron,

 

Thanks for reaching out. I pulled up your account and I see we've created a dispatch to address your concerns. However, the local dealer assigned to visit your site hasn't been able to reach you to confirm an appointment. Looks like the number we have is outdated, so can you please private message me the current phone number so the tech can call you?

 

Thanks,

Liz

 

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Good morning Ron,

     

    Just following up on your case and I see the tech was able to get in touch with you after all and visited yesterday. If you have any other concerns, feel free to drop by the community again.

     

    Thanks,

    Liz