Forum Discussion

BirdDog's avatar
BirdDog
Assistant Professor
8 years ago

Transmit/Uplink errors

Been getting errors on transmit side, trying to determine if on my side or the satellite/gateway side. Did a reboot so lost the previous hours history. Believe it has been going on for at least 12 ho...
transmit
  • Liz's avatar
    Liz
    8 years ago

    Good morning BirdDog,

     

    Yes, I've also noticed since yesterday that your diagnostics showing your current status look fine, however, another set of diagnostics we use show a slow, but steady decline in your alignment over the past months, so I figure we get that straightened out before it gets worse.

     

    -Liz

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago

Hey Birddog, are you perhaps trying to upload or sync anything?  I have seen at random times where a terminal will have that issue if you are trying to upload a fair amount of data during prime-time hours on Legacy ES-17... Just a thought.. >.>

  • BirdDog's avatar
    BirdDog
    Assistant Professor
    8 years ago
    C0RR0SIVE wrote:

    Hey Birddog, are you perhaps trying to upload or sync anything?  I have seen at random times where a terminal will have that issue if you are trying to upload a fair amount of data during prime-time hours on Legacy ES-17... Just a thought.. >.>

    Nope, barely upload at all. Probably most I upload is screenshots here.

     

    • Liz's avatar
      Liz
      Moderator
      8 years ago

      Hi BirdDog, 

       

      Thanks for letting me know. Your dispatch is currently scheduled for our earliest available slot: Monday, Oct 16, 2017 between 8:00 AM-11:00 AM . Call us at 866.347.3292 and reference case #106748948 if you need to reschedule. Please let us know how the site visit goes.

       

       

       

       

      • BirdDog's avatar
        BirdDog
        Assistant Professor
        8 years ago

        Thanks Liz, much appreciated.

         

        Must be off just enough to throw the error as system still working, possibly just a tad slower but still do everything normally. Will let you know how the visit goes.