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mkglish's avatar
mkglish
Freshman
4 years ago
Solved

treasurydirect.gov not accessable on Hughesnet

When I try to access treasurydirect.gov using Hughesnet I get this error. Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR Went to a loc...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Hello all,

     

    We've made network adjustments to account for how the Treasury Direct site is configured, so all can access the site normally without any need for workarounds. Thank you for bringing this to our attention!

     

    -Liz

Remy's avatar
Remy
Moderator
4 years ago

mkglish,

 

Thanks for reaching out, and welcome to the Community! We strongly recommend power cycling your modem by unplugging it from the power supply, and leaving it unplugged for at least a minute before reconnecting. This has resolved known treasurydirect.gov issues in the past. Please let us know if this resolves the issue! 

 

Thanks,

Remy

mkglish's avatar
mkglish
Freshman
4 years ago
As requested I Unplugged modem, let sit for 5 minutes, plugged back in. No joy. Problem still exists. No change in error message. "Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR" Your help on resolving this will be appreciated. Mike Glish