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mkglish's avatar
mkglish
Freshman
4 years ago
Solved

treasurydirect.gov not accessable on Hughesnet

When I try to access treasurydirect.gov using Hughesnet I get this error. Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR Went to a loc...
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  • Liz's avatar
    Liz
    4 years ago

    Hello all,

     

    We've made network adjustments to account for how the Treasury Direct site is configured, so all can access the site normally without any need for workarounds. Thank you for bringing this to our attention!

     

    -Liz

Remy's avatar
Remy
Moderator
4 years ago
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mkglish,

 

Thanks for reaching out, and welcome to the Community! We strongly recommend power cycling your modem by unplugging it from the power supply, and leaving it unplugged for at least a minute before reconnecting. This has resolved known treasurydirect.gov issues in the past. Please let us know if this resolves the issue! 

 

Thanks,

Remy

mkglish's avatar
mkglish
Freshman
4 years ago
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Also, I saw a workaround to this problem by disabling Web Acceleration. My modem has Web acceleration shown as not supported so I can't try that workaround. Just an FYI. Mike Glish .
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not accessable on Hughesnet","id":"message:136407","revisionNum":1,"repliesCount":22,"author":{"__ref":"User:user:137755"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:136407"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:136407"},"body@stripHtml({\"truncateLength\":200})":"When I try to access treasurydirect.gov using Hughesnet I get this error. Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR Went to a loc...","body@stringLength":"493","rawBody":"When I try to access treasurydirect.gov using Hughesnet I get this error. Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR Went to a local business and used their public wi-fi and the connection works just fine. Do I need to switch to a new ISP to access this particular site or is Hughesnet aware of the problem and working on a fix?","kudosSumWeight":0,"postTime":"2022-01-06T12:58:01.889-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:136407_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11758},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:136407":{"__typename":"Conversation","id":"conversation:136407","solved":true,"topic":{"__ref":"ForumTopicMessage:message:136407"},"lastPostingActivityTime":"2022-01-27T11:15:18.938-05:00","lastPostTime":"2022-01-27T11:15:18.938-05:00","unreadReplyCount":22,"isSubscribed":false},"ModerationData:moderation_data:136407":{"__typename":"ModerationData","id":"moderation_data:136407","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:136407_1":{"__typename":"Revision","id":"revision:136407_1","lastEditTime":"2022-01-06T12:58:01.889-05:00"},"ForumReplyMessage:message:136410":{"__typename":"ForumReplyMessage","id":"message:136410","conversation":{"__ref":"Conversation:conversation:136407"},"author":{"__ref":"User:user:137755"},"revisionNum":1,"uid":136410,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: treasurydirect.gov not accessable on Hughesnet","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:136410"},"parent":{"__ref":"ForumReplyMessage:message:136408"},"body":"Also, I saw a workaround to this problem by disabling Web Acceleration. My modem has Web acceleration shown as not supported so I can't try that workaround. Just an FYI. Mike Glish .","body@stringLength":"182","rawBody":"Also, I saw a workaround to this problem by disabling Web Acceleration. My modem has Web acceleration shown as not supported so I can't try that workaround. Just an FYI. Mike Glish 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Hello all,

\n\n

 

\n\n

We've made network adjustments to account for how the Treasury Direct site is configured, so all can access the site normally without any need for workarounds. Thank you for bringing this to our attention!

\n\n

 

\n\n

-Liz

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2022-01-27T10:39:31.259-05:00","lastPublishTime":"2022-01-27T10:39:31.259-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":11294},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:136407/message:136615","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"274","rawBody":"

Hello all,

\n\n

 

\n\n

We've made network adjustments to account for how the Treasury Direct site is configured, so all can access the site normally without any need for workarounds. Thank you for bringing this to our attention!

\n\n

 

\n\n

-Liz

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mkglish,

\n\n

 

\n\n

Thanks for reaching out, and welcome to the Community! We strongly recommend power cycling your modem by unplugging it from the power supply, and leaving it unplugged for at least a minute before reconnecting. This has resolved known treasurydirect.gov issues in the past. Please let us know if this resolves the issue! 

\n\n

 

\n\n

Thanks,

\n\n

Remy

","body@stringLength":"413","rawBody":"

mkglish,

\n\n

 

\n\n

Thanks for reaching out, and welcome to the Community! We strongly recommend power cycling your modem by unplugging it from the power supply, and leaving it unplugged for at least a minute before reconnecting. This has resolved known treasurydirect.gov issues in the past. Please let us know if this resolves the issue! 

\n\n

 

\n\n

Thanks,

\n\n

Remy

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