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mkglish's avatar
mkglish
Freshman
4 years ago
Solved

treasurydirect.gov not accessable on Hughesnet

When I try to access treasurydirect.gov using Hughesnet I get this error. Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR Went to a loc...
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  • Liz's avatar
    Liz
    4 years ago

    Hello all,

     

    We've made network adjustments to account for how the Treasury Direct site is configured, so all can access the site normally without any need for workarounds. Thank you for bringing this to our attention!

     

    -Liz

GabeU's avatar
GabeU
Distinguished Professor IV
4 years ago

I don't know if this would make a difference, but it might be worth it to try an alternate DNS, like Google's.  

mkglish's avatar
mkglish
Freshman
4 years ago
Thanks for the additional work around. Your suggestion of using a proxy server has worked as my current workaround. If Hughesnet ignores the problem this will give me a reason to switch to Starlink when the snow melts.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    I don't think it's them.  As you may have seen, Fox12 can get to the site just fine, using the same ISP, so it's not an ISP issue.  GabeU suggested changing DNS, but you may also want to try clearing the DNS in your system.  Here's the procedure:


    1. Turn off all of the devices using the modem directly or via wifi (all phones, iPads, computers, etc.)

    2. Unplug the modem's power from the wall socket.

    3. Wait a minute, then plug the modem back in.

    4. After all the lights on the modem are back on, wait an extra 5 minutes, then turn all your devices on one-by-one

    5.  Try the site again.

     

    EDIT: I ran a traceroute and the request dead ends in LA due to what appears to be a dead CenturyLink server. Changing your DNS using the procedure above may reroute the request around the dead server (which is not a HughesNet server).