Forum Discussion

mkglish's avatar
mkglish
Freshman
4 years ago
Solved

treasurydirect.gov not accessable on Hughesnet

When I try to access treasurydirect.gov using Hughesnet I get this error. Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR Went to a loc...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Hello all,

     

    We've made network adjustments to account for how the Treasury Direct site is configured, so all can access the site normally without any need for workarounds. Thank you for bringing this to our attention!

     

    -Liz

mkglish's avatar
mkglish
Freshman
4 years ago
I tried the suggested power the modem off/on. No change , I am still unable to connect to treasurydirect.gov. Hughesnet appears to be ignoring fixing this problem or even acknowledging it is their problem. I'll take this inaction as their indication I should just find a new ISP. For the record here is the error message I receive. "Secure Connection Failed An error occurred during a connection to www.treasurydirect.gov. PR_CONNECT_RESET_ERROR"
maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

Mike, it's not a HughesNet issue. Running a tracert shows that the problem is with a CenturyLink server in LA, not with HughesNet. When you use a VPN you bypass that server.