Forum Discussion
Unable to get online
Beginning yesterday I have not been able to use the net. Have unplugged all cords from modem and re-seated. Only bottom and top lights are on. Modem is an HT 1100. Browsing here with my phone I was a...
Hello billgeyer,
Thank you for posting again and I am sorry to hear this. The state code you provided as well as the way your lights are displaying, indicate that this issue is most likely due to poor weather either at your location or at the gateway terminal. Please private message me the phone number associated with your account and I will look into this. You can send me one by clicking this link https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/76644 . -Damian
