Forum Discussion
UNABLE TO PURCHASE TOKENS
Why am I no longer able to access my usage to allow me purchase additional data tokens? When I log into my account the usage dropdown is not available. Please advise how I can purchase tokens.
Are you going here? https://my.hughesnet.com/en/overview
I checked and I can see the Data Token Purchase option.
If you're going to that site and you can't see it, try a different browser, try incognito mode, and/or check to see if some add-on might be causing the problem. Sometimes ad blockers do this, sometimes other add-ons can also cause this, even if they didn't cause it before.
Yes, I am going there and when I log into my account Usage is no longer an option. I see Overview Account, Billing, & Support. Up until about 6 months ago, I was able to purchase tokens from the mobile app, or from the website.
