Forum Discussion
UNABLE TO PURCHASE TOKENS
Why am I no longer able to access my usage to allow me purchase additional data tokens? When I log into my account the usage dropdown is not available. Please advise how I can purchase tokens.
Damian,
Thank-you, for your reply. I did try your suggestion. I disconnected from wifi and logged in with my phone as a mobile hot spot. I have attached a screenshot. I still do not have the option for usage to purchase tokens. Now, I am curious since it states not available for my account, is it possible we have an admin account set up and I am using the wrong login info for the account? Just a thought. I will also call customer support. I believe our service resets in a few hours anyway.
