Forum Discussion
Upgrading Service Gone Wrong
I recently upgraded my account to a 5G 50GB plan from a 4G 5GB plan. I received a new HT2000W to replace my old HT1100 and was told it would be a 60 minute install. I have been fighting this thing ...
It is definitely plugged in right now, so that is a bit concerning. I checked the advanced settings and it looked like it was getting stuck trying to find the satellite and accept a signal from it. It was a clear day today, so not weather. I guess I can wait until tomorrow afternoon, that will be about 24 hours without me touching it. I hope it works by then but I will report back either way.
