Forum Discussion
Usage Meter
So I am curious. I moved about 3 months ago and we unplugged and removed the modem from the house that has the satelite for the internet. However each month my usage is still maxed out and state...
The data can't refill until the modem is reconnected, so it will continue to show the data level from when the modem was disconnected, as maratsade alluded to.
Once the modem is reconnected to the HughesNet dish the data will reset/update within a few minutes.
Good morning erinjo0316,
We're closing this thread since we never got a reply from you. What Gabe said is correct, the modem needs to be reconnected to update and display the correct usage info. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.
