Forum Discussion

owenwalsh's avatar
owenwalsh
Freshman
4 years ago

Usage of excess montly DATA

Dear HughesNet Management, I have been a loyal customer of HughesNet since 2003, and presently my service includes 50 GB daytime and 50 GB off hours. In the past, I have very rarely used my daytime al...
  • Liz's avatar
    Liz
    4 years ago

    Hi owenwalsh, 

     

    I'm glad you found the community, thank you for posting (although it's not needed to post the same issue in multiple boards, just the one appropriate board will suffice).

     

    We currently have no plans to carry surplus data into the next month, but should that change we will let you know. We really appreciate you taking the time to share your feedback, I'll send this up to manangement. 

     

    Thanks,

    Liz

owenwalsh's avatar
owenwalsh
Freshman
4 years ago
Dear HughesNet Management, I have been a loyal customer of HughesNet since 2003, and presently my service includes 50 GB daytime and 50 GB off hours. In the past, I have very rarely used my daytime allotment in any one monthly cycle. However, now that streaming is becoming a dominant force in entertainment, I think it is necessary to have a larger data allotment. Since I pay for 50 GB/month, it seems reasonable that whatever I don't use per month should be carried over to the following months. With this carry over type plan, I could stream more over the year than I can now. I tried to send this message to HughesNet management directly, but was unable to because they limit the number of words in an email communication.