Forum Discussion
Voice output calls not going out
Service dropped call mid sentence can't call out have dial tone I reset modem calls will now come in but still can't call out what else can I do to fix this
Not sure what I done but it is working it just has a very long hesitation before connecting to number called. Thank you for helping
Hi Rshbennet2143,
I see it's your first post here, so welcome to the community! Thanks for reaching out, I can definitely look into this for you. Please check the label on the ATA and let me know what the MAC address is so I can confirm that's what's in our system. If there's a discrepancy, that can be a cause for the inability to make calls. The MAC address would look like a series of numbers and letters separated by colons, like this: 00:1B:44:11:3A:B7
Looking forward to hearing back.
-Liz
Not sure what I done but it is working it just has a very long hesitation before connecting to number called. Thank you for helping
Hi Rshbennet2143,
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Thanks,
Liz
