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anneginmo's avatar
anneginmo
Freshman
3 years ago

Voice service and Internet will not work with Cisco ATA after Storm, Internet Spotty Through Modem

Hello~Last night (4/1) during and after storm, our internet and voice were down. All cell phones and laptops work with HT2000W Modem powered up and ATA Router powered down/disabled, but when we try t...
Internet down
storm
voice ata
WiFi-Modem
anneginmo's avatar
anneginmo
Freshman
3 years ago

Thanks Remy, I appreciate the quick response. Will another cord/cable be mailed with the ATA as well? 

Remy's avatar
Remy
Moderator
3 years ago

anneginmo,

 

All of the necessary supplies to hook your replacement ATA up should be provided in the box! Please let us know how the setup goes!

 

Thanks,

Remy