Forum Discussion

cybercycle1's avatar
cybercycle1
Junior
3 years ago

Web Acceleration Not Supported

When investigating my slow web speed, I found that Web Acceleration (WA) is "Not Supported" on my Gen5 system.  I have reverted to using my cell phone to connect to the web.  I checked the WA setting...
Performance
web acceleration
  • Liz's avatar
    Liz
    3 years ago

    Hi all,

     

    “Web Acceleration Not Supported” is a normal condition.  Hughes continuously updates configuration and technology to maximize user performance.  Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite.  However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.

     

    -Liz

cybercycle1's avatar
cybercycle1
Junior
maratsade wrote:

I didn't know anything was happening until you and cybercycle mentioned it.  Things seem to be working fine right now (knock on wood).  Not sure what causes what we're seeing, but I hope whatever it is, it gets fixed soon.  :)

 

EDIT: looks like reps are in our midst. The threads have been merged. :)



Note: things are not working here yet. 
Liz's avatar
Liz
Moderator
3 years ago

Hi all,

 

“Web Acceleration Not Supported” is a normal condition.  Hughes continuously updates configuration and technology to maximize user performance.  Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite.  However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.

 

-Liz