Forum Discussion

ret2rom's avatar
ret2rom
Freshman
8 years ago
Solved

When are bonus bytes used?

When I logged onto my computer this morning at 6 AM I had 100% of my bonus bytes available.  According to the history usage, I used 212 MB (out out of my 1050 MB at 6 AM and another 139 between 6 AM ...
Data Management
  • Liz's avatar
    Liz
    8 years ago

    Hi ret2rom,

     

    Thank you for your patience. The engineer confirmed for me that our graphs account for DST. He also checked in logs from June 9 and did not find anything that would have caused that anomaly you experienced that morning. I've sent you a complimentary token for the inconvenience so you may receive an e-mailed order confirmation for the free token. Please don't hesitate to drop by again if you have additional concerns.

     

     

ret2rom's avatar
ret2rom
Freshman
8 years ago

It seems that daylight savings doesn't apply either because my status meter is still blue (bonus time) until only 7 AM PDT not 8 AM.  After 7 AM itturns to green which seems to indicate being on anytime data.

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago

It takes DST into account...  Do you happen to live anywhere near where the timezones change?