For the last two weeks my internet goes down 1 or 2 times a day. The Hughes Net modem lights (the ones that are lite) are solid. When I reset the modem it comes back up. Is there any way you can c...
I have a dlink router that Amanda sent me a few months ago. However Thursday night when it disconnected and I went thru the routine keying in the numbers I got a message to register my router which I did (I know I did this when I connected it up) I went thru the process again, but this time I got an email to validate the registration (which I do not recall getting the first time) Its been working fine so far so looks like problem solved, Thanks for your help.
Try to imagine following a path ... a communication path ... and there is one
The "path" is going to consist of a point starting with a computer or device and the first thing encountered along the path (either wired or wireless) is your Router. Its "address" along the path is 192.168.0.1
The next place along the path is your Modem, its address is 192.168.0.1
Rather like this:
In the above we can see and travel the entire distance of the path and we can "visit" places along the path by entering it IP address. In the above that path starts at the computer and extends all the way to the Internet.
Now what happens if the path is washed out or blocked at certain key points?
If the path is broken at Point 1 (somewhere between the computer and the Router) we can not reach the first waypoint along the path nor any point beyond it. This problem is within the users Network.
Lets look at another place the path can be washed out or broken:
In this case we can enter the address of the first waypoint and be able to "see" it ... that is our Router. If we can see the Router we know our path is intact that far.
With the path broken as in the above picture if we try to see the second waypoint along our path (the Modem) we can not "see the Modems SCC at 192.168.0.1
We then know the break is between our Router and the Modem. It could be a WAN (Wide Area Network) issue with our Router, cable between the router and the modem, a IP address conflict or even a dead Modem. At least we know the general area of the break. This would dictate that we connect a computer directly to the Modem, thereby shortening the path and once again see if we can contact the Modems SCC at 192.168.0.1
There is one more place that a break can occur:
Here as we follow the path .. Router (192.168.1.1), good we can "see" it. Modem (192.168.1.1) good to point ... we can see the SCC and we may see some error codes listed but some connections are not going to work ... as an example we may get null values for remaining data.
This is a problem starting at the Modem and going outward towards the Hughes Gateway.
This can be due to a modem failure, ODU failure or a Gateway problem. The type of error codes listed in SCC will give some insight.