Forum Discussion

djkcooldad's avatar
djkcooldad
New Poster
2 years ago

wifi Streaming

I have Gen5 Hughes Net and seem to have a streaming problem on our I-Pad's while on the Facebook watch page the streaming is constantly interrupted.  I have taken my I-Pad in the room where the mode...
Performance
Remy's avatar
Remy
Moderator
2 years ago

djkcooldad,

 

Thanks for reaching out! It seems that this is your first post on the site. Welcome to the Community! I was able to locate your HughesNet account through your Community profile, which is great! After running a few speed tests, it seems your download speeds are looking pretty good. Are you still experiencing the same issues you were on Saturday? It seems your devices currently have a Fair signal, connected to the hug5g network. One thing I would recommend is switching your iPad over to the hug2g network while moving around the house, as it has a more broad range. 

 

Thanks,

Remy

  • djkcooldad's avatar
    djkcooldad
    New Poster
    2 years ago

    I have tried the 2G and the streaming is still interrupted about the same as the 5G.